Company: Tutor10x
Location: Sydney, Australia (Hybrid)
Position: Junior Business Analyst (Course Advisory)
Contract Type: 6-month contract with commission
About Tutor10x
Tutor10x is a leading ed-tech platform that revolutionises education through interactive, simulation-based learning. We focus on providing IT students and educational institutions with practical, hands-on experiences that prepare learners for real-world tech scenarios. Our innovative approach bridges the gap between theory and practice, ensuring our courses are both engaging and effective.
Role
We are looking for a Junior Business Analyst to join our Course Advisory team and help us provide guidance and support to prospective students who are interested in enrolling in our online courses. As a Junior Business Analyst, you will be responsible for analysing the needs and preferences of potential learners, recommending suitable courses based on their goals and background, and facilitating the enrollment process.
To be successful in this role, you should have excellent communication and interpersonal skills, as well as a strong analytical and problem-solving mindset. You should also have a passion for education and learning, and a willingness to keep up with the latest trends and developments in various fields and industries. You will work closely with our Senior Business Analysts, Course Developers, and Marketing team to ensure that our courses meet the expectations and demands of our target audience.
Responsibilities
- Analyse inquiries and feedback from prospective students to identify their learning objectives, challenges, and interests.
- Provide personalised advice on suitable courses and learning paths based on each individual’s current situation and future aspirations.
- Explain the features, benefits, and requirements of our courses, addressing any questions or concerns.
- Assist prospective students with the enrollment process and follow up until course completion.
- Maintain accurate and updated records of all interactions and transactions using our CRM system.
- Work closely with Senior Business Analysts, Course Developers, and the Marketing team to provide feedback on course performance and satisfaction, and suggest areas for improvement.
Must Have
- Bachelor's degree in Business, Education, or a related field.
- Experience in a customer-facing role with a focus on advisory or consultation.
- Excellent verbal and written communication skills in English and at least one other language.
- Strong analytical and problem-solving skills, with the ability to interpret and present data.
- Ability to work independently and as part of a team in a fast-paced environment.
- Passion for education and learning, with a keen interest in various fields and industries.
- Flexible and adaptable to changing needs and priorities.
- Self-motivated and results-oriented, with a high level of professionalism and integrity.
Nice to have
- At least one year of experience as a Business Analyst, Course Advisor, or in a similar role in the education sector.
- Knowledge of online learning platforms and methodologies.
- Familiarity with educational trends and developments in the tech sector.
- Proficiency in Microsoft Office, Google Suite, and CRM software.
What's great in the job?
- Work closely with Australia’s number one Job Ready Program trainer.
- Access to a network of mentors, peers, and employers to help advance your career.
- Opportunity to set your own goals and grow your skills and income at your own pace.
- Gain valuable experience and skills that will make you stand out in the competitive job market.
Our Product
Discover our cutting-edge educational products designed to provide practical, hands-on experience through simulation-based learning.
What We Offer
- Competitive commission-based compensation package.
- Autonomy and responsibility with the opportunity for career growth.
- Feedback and support from a dedicated team.
- Flexible work arrangements to balance personal and professional commitments.
- Access to professional development resources and training programs.
Professional Growth
Learn from experienced professionals and advance your career.
Network Opportunities
Connect with industry experts.
Flexible Work Environment
Enjoy the flexibility to work remotely and manage your own schedule.
This position is a great opportunity for someone who wants to start their career in the field and learn from experienced professionals. Unlike an internship, you will have more autonomy and responsibility, as well as the chance to earn commissions based on your performance. This means that you can set your own goals and grow your skills and income at your own pace. You will also receive feedback and support from our team to help you succeed.
Employment Type and Schedule
This is a commission-based role where you will operate as an independent contractor and need to have your own Australian Business Number (ABN). We will formalise our working relationship with a Commission Agreement, a type of subcontractor agreement that outlines the commission structure, payment terms, and other important details. This arrangement provides flexibility in terms of your working hours and employment type, allowing you to work on a casual, part-time, or full-time basis according to your preferences and availability. You will need to work at least 3.5 days per week during our working hours (9 am to 5 pm) to ensure productive work.
Compensation and Benefits
This position offers a competitive commission-based compensation package without a base salary. After the initial 6-month contract, there is potential for extension based on performance, with opportunities for longer-term contracts and additional benefits.
Work Environment
This role is hybrid, combining remote work with onsite requirements. You will need to work from home and be available to work onsite at least once a week.
Equal Opportunity Employer
Tutor10x is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.