Terms of Use

These Terms of Use ("Terms") were last updated on April 22nd, 2024.

Please review these Terms carefully as they serve as an enforceable contract between us and contain important information about your legal rights, remedies, and obligations.


Tutor10x's mission is to improve lives through learning. We enable anyone anywhere to create and share educational content (the "Authors"), to access that educational content to learn (the "Users"), to promote and support this educational content and our platform (the "Student Ambassadors"), to promote and support this educational content and our platform (the "Affiliates") and to participate in our specialized training programs (the "Job Ready Program Participants"). We consider our marketplace model the best way to offer valuable educational content to our users. We need rules to keep our platform and services safe for you, us, and our student, author, student ambassador and job ready program participant community. These Terms apply to all your activities on the Tutor10x website, the Tutor10x mobile applications, our APIs, and other related services (“Services”).


If you publish a course on the Tutor10x platform, you must also agree to the Author Terms. If you act as a Student Ambassador for Tutor10x, you must also agree to the Student Ambassador Terms of Service. If you act as an Affiliate for Tutor10x, you must also agree to the Affiliate Program Terms of Service. If you join the Job Ready Program, you must agree to the Job Ready Program Terms of Service. We also provide details regarding our processing of personal data of our students, authors, student ambassador and job ready program participants in our Privacy Policy. Our Author Terms, the Student Ambassador Terms of Service, the Affiliate Program Terms of Servicethe Job Ready Program Terms of Service, Privacy Policy, and other Tutor10x policies applicable to your use of our Services are incorporated by reference into these Terms.

Our website cause communications about your browsing activities to be sent from you to third parties who provide services to Tutor10x. By using our Services, you consent to these communications.

Terms and Conditions

These terms and conditions (the "Terms and Conditions") govern the use of www.tutor10x.com;(the "Site"). This Site is owned and operated by High Tech Masterminds. This Site is an ecommerce website.

By using this Site, you indicate that you have read and understand these Terms and Conditions and agree to abide by them at all times.

Intellectual Property
All content published and made available on our Site is the property of High Tech Masterminds and the Site's creators. This includes, but is not limited to images, text, logos, documents, downloadable files and anything that contributes to the composition of our Site.

Acceptable Use
As a user of our Site, you agree to use our Site legally, not to use our Site for illegal purposes, and not to:

  • Violate the rights of other users of our Site;
  • Violate the intellectual property rights of the Site owners or any third party to the Site;
  • Hack into the account of another user of the Site; or
  • Act in any way that could be considered fraudulent.

If we believe you are using our Site illegally or in a manner that violates these Terms and Conditions, we reserve the right to limit, suspend or terminate your access to our Site. We also reserve the right to take any legal steps necessary to prevent you from accessing our Site.

Accounts
When you create an account on our Site, you agree to the following:

  1. You are solely responsible for your account and the security and privacy of your account, including passwords or sensitive information attached to that account; and
  2. All personal information you provide to us through your account is up to date, accurate, and truthful and that you will update your personal information if it changes.

We reserve the right to suspend or terminate your account if you are using our Site illegally or if you violate these Terms and Conditions.

Sale of Goods And Services
These Terms and Conditions govern the sale of goods and services available on our Site.

The following goods are available on our Site:

  • Odoo in-app Learning; and
  • Odoo Smart Help.

The following services are available on our Site:

  • Providing custom development of in-app learning experience and checklist; and
  • Providing custom development of smart tooltips.

The services will be paid for in full when the services are ordered.

These Terms and Conditions apply to all the goods and services that are displayed on our Site at the time you access it. This includes all products listed as being out of stock. All information, descriptions, or images that we provide about our goods and services are as accurate as possible. However, we are not legally bound by such information, descriptions, or images as we cannot guarantee the accuracy of all goods and services we provide. You agree to purchase goods and services from our Site at your own risk.

We reserve the right to modify, reject or cancel your order whenever it becomes necessary. If we cancel your order and have already processed your payment, we will give you a refund equal to the amount you paid. You agree that it is your responsibility to monitor your payment instrument to verify receipt of any refund.

Third Party Goods and Services
Our Site may offer goods and services from third parties. We cannot guarantee the quality or accuracy of goods and services made available by third parties on our Site.

Subscriptions
Your subscription automatically renews and you will be automatically billed until we receive notification that you want to cancel the subscription.

To cancel your subscription, please follow these steps: You can contact us to cancel at any time, but please note that Tutor10x is not obligated to refund or prorate unused time on subscriptions.

If you do not want your subscription to renew, please contact us at least 30 days in advance of your renewal date.

Payments
We accept the following payment methods on our Site:

  • Credit Card;
  • PayPal;
  • Debit; and
  • Direct Debit.

When you provide us with your payment information, you authorise our use of and access to the payment instrument you have chosen to use. By providing us with your payment information, you authorise us to charge the amount due to this payment instrument.

If we believe your payment has violated any law or these Terms and Conditions, we reserve the right to cancel or reverse your transaction.

Consumer Protection Law
Where the Australian Consumer Law, Schedule 2 of the Competition and Consumer Act 2010, or any other consumer protection legislation in your jurisdiction applies and cannot be excluded, these Terms and Conditions will not limit your legal rights and remedies under that legislation. These Terms and Conditions will be read subject to the mandatory provisions of that legislation. If there is a conflict between these Terms and Conditions and that legislation, the mandatory provisions of the legislation will apply.

Links to Other Websites
Our Site contains links to third party websites or services that we do not own or control. We are not responsible for the content, policies, or practices of any third party website or service linked to on our Site. It is your responsibility to read the terms and conditions and privacy policies of these third party websites before using these sites.

Limitation of Liability
High Tech Masterminds and our directors, officers, agents, employees, subsidiaries, and affiliates will not be liable for any actions, claims, losses, damages, liabilities and expenses including legal fees from your use of the Site.

Indemnity
Except where prohibited by law, by using this Site you indemnify and hold harmless High Tech Masterminds and our directors, officers, agents, employees, subsidiaries, and affiliates from any actions, claims, losses, damages, liabilities and expenses including legal fees arising out of your use of our Site or your violation of these Terms and Conditions.

Applicable Law
These Terms and Conditions are governed by the laws of the State of New South Wales.

Severability
If at any time any of the provisions set forth in these Terms and Conditions are found to be inconsistent or invalid under applicable laws, those provisions will be deemed void and will be removed from these Terms and Conditions. All other provisions will not be affected by the removal and the rest of these Terms and Conditions will still be considered valid.

Changes
These Terms and Conditions may be amended from time to time in order to maintain compliance with the law and to reflect any changes to the way we operate our Site and the way we expect users to behave on our Site. We will notify users by email of changes to these Terms and Conditions or post a notice on our Site.

Contact Details
Please contact us if you have any questions or concerns. Our contact details are as follows:

(61) 2722 8926
info@tutor10x.com
Level 2/11 York St, Sydney NSW 2000

You can also contact us through the feedback form available on our Site.

Effective Date: First day of September, 2023

Authors Terms of Service

Effective Date: 10/1/2024


1. Acceptance of Terms

By accessing or using the Tutor10x platform (the "Platform") to provide content as an author, you agree to comply with and be bound by the terms and conditions set forth in these Authors Terms of Service (the "Terms"). If you do not agree to these Terms, please do not use the Platform.


2. Definitions

Platform: Refers to the Tutor10x website and associated services.

Author: Refers to any individual or entity that provides content on the Platform.


3. Content Submission

As an Author on the Platform, you agree to:


3.1. Ownership and Licensing

You maintain the ownership of the content you submit. However, by submitting your content to Tutor10x, you grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, distribute, publicly display and perform, modify, and create derivative works of your content. This license is to enable us to operate, promote, and improve our platform and develop new services. This also includes the right to sublicense your content to third parties, including students directly and through third parties such as resellers.

3.2. Qualifications and Experience

You must have the necessary qualifications and relevant industry experience to provide content on the Platform. This may include university qualifications and a track record of working on real projects in the relevant industry.

3.3. Quality and Guidelines

You agree to adhere to the quality standards and guidelines provided by Tutor10x for content creation. These guidelines may include, but are not limited to:

  • Video content duration limitations
  • Step-by-step instructions format
  • Character limits for instructions

These guidelines are subject to change based on user research and the effectiveness of the developed materials for the Platform.

3.4. Student Interactions

You are committed to being responsive to students and providing support to maintain the quality of the content you provide.

3.5. Marketing and Promotions

Tutor10x may use your content for marketing and promotional purposes, including:

  1. Offering trial access to your content to customers.
  2. Providing full content availability for a limited time with a money-back guarantee. This applies to both B2C (individual learners) and B2B (universities and teams) sales.

3.6. Modification of Content

Tutor10x reserves the right to modify and publish your content online, especially for marketing purposes. Interactive content developed based on your videos will not be published entirely online and free. Authors can enroll in a program to increase the visibility of their content for promotional purposes.

3.7. Co-Instructors

Authors are not allowed to add co-instructors or teaching assistants to their courses.

3.8. Trial Access for Universities and Institutions 

By submitting your content to Tutor10x, you grant us permission to offer a trial version of your course(s) to universities and institutions for one semester under a non-exclusive, worldwide, royalty-free license. This license is granted with the understanding that these institutions are using the trial versions for evaluation purposes. If an institution decides to continue using your course(s) past the trial period, they will be required to pay the applicable fees as determined by Tutor10x.

4. Data Privacy and Protection

You agree to communicate with students only for the purpose of answering their inquiries within the Platform, following our standard privacy terms and conditions.


5. Code of Conduct

You are expected to maintain professional conduct as per Tutor10x's policies and agreements when interacting with students.


6. Pricing and Payments

6.1. Pricing Determination

Authors can suggest course prices for both B2C (one-time payment) and B2B (monthly subscription for universities). However, Tutor10x maintains the right to determine and alter pricing based on content quality and market factors. Authors have the right to withdraw if they disagree with the pricing.


6.2. Promotional Pricing

Tutor10x may create promotional plans that authors can enroll in, with their own pricing rules. Authors can choose to participate in these promotions.


6.3. Payment Schedule

Payments to authors will be made at the end of every month.


6.4. Revenue Share

Authors will receive 15% of the sales for both B2C and B2B, including one-time payments.


7. Payment Method

Tutor10x will use direct bank transfer to pay authors. Authors will receive a direct Purchase Order (PO) with the total amount of commissions for all courses and sales at the end of each month. Authors can then send an invoice based on the total amount shown in the direct purchase order.


8. Tax Obligations

Authors must maintain their profile with accurate tax information, including:


  • Account number and BSB
  • Account Name
  • Full Address
  • ABN Number
  • GST (if registered for GST)

Authors are responsible for their own tax obligations.


9. Refund Policy

Students have a refund policy within 7 days, following Tutor10x's return policy instructions available on our website.


10. Termination

10.1. Termination by Either Party

Either party may terminate this agreement with 10 days' written notice to the other party.


10.2. Termination for Material Breach

In the event of a material breach, the non-defaulting party may terminate the agreement immediately and seek indemnification.


10.3. Mutual Agreement

The agreement may be terminated at any time by mutual agreement of the parties.


10.4. Effect of Termination

Upon termination, Tutor10x may retain interactive materials on the platform until the end of the year and client renewals. If the termination is initiated by Tutor10x, all contents will be removed immediately.


11. Use of Trademarks

Authors are allowed to use Tutor10x's trademarks and badges for marketing and promotions. Tutor10x also has the right to use author information for network purposes.


12. Governing Law and Dispute Resolution

This agreement is governed by the laws of New South Wales, Australia. Disputes arising from this contract will be resolved as provided in the template contract.


13. Confidential Information

Authors must maintain strict confidentiality regarding all internal systems, processes, and platforms utilized in the design, development, deployment, and sale of online interactive courses. This includes protecting proprietary information related to multiple course delivery platforms, course content, teaching methodologies, software tools, marketing strategies, sensitive data, operational, technical, or strategic details, and third-party tools, resources, or partnerships associated with Tutor10x.


14. Severability and Waiver

If any provision of this agreement is found to be invalid or unenforceable, the remaining provisions will continue to be valid and enforceable. No waiver of any breach or provision of this agreement will be deemed a waiver of any other provision or subsequent breach.


15. Updates to Terms

Tutor10x reserves the right to update these Terms at any time, reflecting changes in our platform, services, or legal requirements. We will provide notice of such updates by sending an email to the email address associated with your Author account and by posting a notification on the Tutor10x platform. You are responsible for regularly reviewing these Terms to stay informed of any changes. Continued use of Tutor10x's platform and services after the effective date of updated Terms constitutes your acceptance of the revised Terms.


By using Tutor10x as an Author, you acknowledge and agree that your ongoing obligations and relationship with Tutor10x are subject to change due to updated Terms and policies. It is your responsibility to ensure you have read and understood the most recent version of these Terms.

Student Ambassador Terms of Service

Effective Date: 10/1/2024

1. Acceptance of Terms 

By acting as a Student Ambassador for Tutor10x, you agree to comply with and be bound by these Student Ambassador Terms of Service (the "Terms"). If you do not agree to these Terms, please do not act as an ambassador. 


2. Definitions 

Student Ambassador: Refers to any individual acting as a representative for Tutor10x. 


3. Engagement  

Your engagement as a Student Ambassador for Tutor10x does not constitute an employment relationship. You are independently associated with Tutor10x, engaging on a commission basis.


4. Commission-Based Compensation  

As a Student Ambassador, you will receive commissions following the structure detailed in Section 11 of these Terms. The rules surrounding this commission structure may change, and we reserve the right to modify them without prior notice.  


5. Contact Information  

By agreeing to these Terms, you consent to the publication of your contact details, including but not limited to your name, photo, biography, email, city of residence, university, and LinkedIn account on our website for promotional purposes. Should you wish to opt out of this arrangement, please notify us via email.  


6. Code of Conduct 

You are expected to maintain professional conduct as per Tutor10x's policies and agreements when interacting with students. 


7. Marketing Campaigns  

You agree that Tutor10x may conduct marketing campaigns, including but not limited to emails, seminars, webinars, using your contact information. Your information may be included in marketing materials, such as videos, brochures, and content published across various channels, including social media platforms like Facebook, Instagram, and YouTube.  


8. Event Attendance  

By attending onsite events like Student Ambassador onboarding, meetups, or other meetings, you agree that these sessions can be recorded and used for publishing on our website, blog posts, and promotional material.  


9. Recording Consent  

As a Student Ambassador, you permit our marketing team to record your workshops and meetings for research, product development, or marketing purposes. 


10. Affiliate Program  

As a Student Ambassador, you are eligible to enroll in our affiliate program, which operates according to the commission structure set out in Section 11 of these Terms. To be eligible for this program, you must have an Australian Business Number (ABN) and reside in Australia.  


11. Commission Structure 

11.1. B2B Implementations  

For fixed-price project implementations referred by you to a university, you will receive 5% of the project price. For monthly recurring revenue from B2B implementations, the commission will be specified separately.  


11.2. B2C Sales  

For courses purchased via the link you shared with participants, you will receive 20% of the sales price.  


12. Payment Terms  

Commission payments will be made at the end of each month. Payments will be received within five days of Tutor10x receiving an invoice from you.  


13. Use of Trademarks 

As a Student Ambassador, you're allowed to use Tutor10x's trademarks and badges with the permission of Tutor10x. 


14. Governing Law and Dispute Resolution 

This agreement is governed by the laws of New South Wales, Australia. Disputes arising from this contract will be resolved as provided in the template contract. 


15. Confidential Information 

You must maintain confidentiality regarding all internal systems, processes, and platforms utilized in Tutor10x's operations. 


16. Severability and Waiver 

If any provision of this agreement is found to be invalid or unenforceable, the remaining provisions will continue to be valid and enforceable. No waiver of any breach or provision of this agreement will be deemed a waiver of any other provision or subsequent breach. 


17. Amendments  

Tutor10x reserves the right to update these Terms at any time, reflecting changes in our platform, services, or legal requirements. We will provide notice of such updates by sending an email to the email address associated with your Student Ambassador account and by posting a notification on the Tutor10x platform. You are responsible for regularly reviewing these Terms to stay informed of any changes. Continued use of Tutor10x's platform and services after the effective date of updated Terms constitutes your acceptance of the revised Terms. 


18. Recommendation Letter

After completing six months of service as a Student Ambassador, completing the course, and delivering at least one workshop with satisfaction results higher than 80%, you may request a recommendation letter from Tutor10x.

By acting as a Student Ambassador for Tutor10x, you acknowledge and agree to these Terms. It's your responsibility to stay updated with the most recent version of these Terms.

Affiliate Program Terms of Service

Effective Date: 1/2/2024

1. Acceptance of Terms 

1.1. By signing up for the Tutor10x Affiliate Marketing Program, you agree to be bound by these Terms of Service ("Terms"), our Privacy Policy, and all applicable laws and regulations governing our platform. 

1.2. If you do not agree with any of these terms, you are prohibited from using or accessing the Affiliate Marketing Program. 

2. Definitions 

2.1. "Affiliate" refers to you, the individual or entity participating in the Tutor10x Affiliate Marketing Program. 

2.2. "Program" refers to the Tutor10x Affiliate Marketing Program. 

2.3. "Commission" refers to the monetary compensation you receive for successful referrals. 

3. Enrollment in the Program 

3.1. To begin the enrollment process, you must submit a complete and accurate Affiliate Program application. 

3.2. We reserve the right to reject your application or terminate your participation in the Program at any time, at our sole discretion. 

4. Affiliate Obligations and Conduct 

4.1. As an Affiliate, you agree to promote Tutor10x courses and services in a manner that is ethical and in compliance with all applicable laws and regulations. 

4.2. You must not engage in any deceptive, misleading, or unethical practices and must not make any false or exaggerated claims about Tutor10x. 

4.3. You are responsible for maintaining the confidentiality of your affiliate account information and for all activities that occur under your account. 

5. Commission and Payment 

5.1. Commission Structure: You will earn a commission for each referred customer who successfully purchases a course on Tutor10x through your unique affiliate link. The specific commission rates will be outlined in your Affiliate Dashboard and may be subject to change at our sole discretion. 

5.2. Cookie Duration Policy: Our affiliate program uses cookies to track referrals. The cookie duration is set to 30 days. This means that if a potential customer clicks on your affiliate link and makes a purchase within 30 days, you will receive the commission for that sale. If the customer makes a purchase after the cookie duration has expired, the sale will not be attributed to your affiliate account. 

5.3. Payment Schedule: Commissions are paid monthly. Payments will be processed on the 7th of each month for the previous month's earnings. 

5.4. Minimum Payout Amount: The minimum payout amount is AUD 50. If your commission balance does not reach AUD 50, we will hold the balance and carry it over to the next month. Balances will be paid out every 3 months regardless of the amount, ensuring you receive your earned commissions in a timely manner. 

5.5. Payment Method and Information: Payments will be made through the method specified in your Affiliate account. You are required to maintain accurate and up-to-date payment information, including: 

  • Account number and BSB 
  • Account Name 
  • Full Address 
  • Australian Business Number (ABN) 
  • Tax File Number (TFN) 
  • GST registration status (if registered for GST) 

5.6. Tax Obligations: You are responsible for your own tax obligations and must comply with all relevant tax laws and regulations applicable in your jurisdiction. It is your responsibility to report your income to the appropriate tax authorities. Tutor10x reserves the right to withhold payment if the required tax information is not provided or if the provided information is not accurate. 

5.7. Multi-Currency Policy: For affiliates residing outside of Australia, commission payments will be subject to currency conversion. The conversion will be based on the exchange rate applicable on the date of payment processing. Please note that currency conversion rates can fluctuate, and Tutor10x is not responsible for any currency conversion fees or discrepancies that may occur due to exchange rate fluctuations. 

5.8. Payment Discrepancies: If you believe there is a discrepancy in your commission payment, you must notify Tutor10x within 30 days of the payment date. We will investigate any reported discrepancies and, if verified, make the necessary adjustments to your next commission payment. 

6. Intellectual Property 

6.1. Tutor10x grants you a non-exclusive, non-transferable, revocable license to access our site and to use our logos, trade names, trademarks, and similar identifying material solely for the purpose of promoting our services within the context of the Affiliate Program. 

6.2. You may not alter, modify, or change these materials in any way without our prior written consent. 

7. Term and Termination 

7.1. The term of this Agreement will begin upon our acceptance of your Affiliate Program application and will end when terminated by either party. 

7.2. Either you or we may terminate this Agreement at any time, with or without cause, by giving the other party written notice of termination. 

8. Limitation of Liability 

8.1. Tutor10x will not be liable for indirect, special, or consequential damages, or any loss of revenue, profits, or data arising in connection with this Agreement or the Affiliate Program. 

9. Governing Law 

9.1. This Agreement shall be governed by and interpreted in accordance with the laws of New South Wales, Australia, without regard to its conflict of law principles. 

10. Amendments 

10.1. We may amend any of these terms at our sole discretion by posting the revised terms on the Tutor10x site. Your continued participation in the Program following the posting of the revised terms and/or providing notice to you will constitute your acceptance of such changes. 

11. Miscellaneous 

11.1. If any provision of this Agreement is deemed invalid or unenforceable, the remaining provisions will continue to be valid and enforceable. 

11.2. This Agreement represents the entire agreement between us and supersedes all prior agreements and understandings regarding the subject matter hereof. 

By using Tutor10x as an Affiliate, you acknowledge and agree that your ongoing obligations and relationship with Tutor10x are subject to change due to updated Terms and policies. It is your responsibility to ensure you have read and understood the most recent version of these Terms. 

Job Ready Program Terms of Service

Effective Date: 22/4/2024

Thank you for your interest in Tutor10x's Job Ready Program. By participating in the Job Ready Program, you agree to comply with and be bound by the following terms and conditions ("Terms"). Please review them carefully.

1. Acceptance of Terms

1.1. By enrolling in the Tutor10x Job Ready Program, you agree to be bound by these Terms, our Privacy Policy, and all applicable laws and regulations governing our platform.

1.2. If you do not agree with any of these terms, you are prohibited from using or accessing the Job Ready Program.

2. Definitions

2.1. "Participant" refers to you, the individual enrolling in and participating in the Job Ready Program.

2.2. "Program" refers to the Tutor10x Job Ready Program.

3. Enrollment in the Program

3.1. To enroll in the Job Ready Program, you must submit a complete and accurate application.

3.2. We reserve the right to reject your application or terminate your participation in the Program at any time, at our sole discretion.

4. Participant Obligations and Conduct

4.1. As a Participant, you agree to fully participate in the Program, including completing all assignments and tasks on time.

4.2. Any misconduct or failure to comply with the rules of the program will result in your removal from the Program.

5. Fees and Payment

5.1. The fees for the Program will be as mentioned on our website or as agreed upon during your enrollment.

5.2. All payments must be made in full before the start of the Program unless otherwise agreed upon.

6. Intellectual Property

6.1. All content, materials, and resources provided to you as part of the Program are the property of Tutor10x, and you agree not to copy, distribute, share, or sell these materials without our written permission.

7. Term and Termination

7.1. The term of this Agreement will begin upon our acceptance of your Job Ready Program application and will end when terminated by either party.

7.2. Either you or we may terminate this Agreement at any time, with or without cause, by giving the other party written notice of termination.

8. Limitation of Liability

8.1. Tutor10x will not be liable for indirect, special, or consequential damages, or any loss of revenue, profits, or data arising in connection with this Agreement or the Job Ready Program.

9. Governing Law

9.1. This Agreement shall be governed by and interpreted in accordance with the laws of New South Wales, Australia, without regard to its conflict of law principles.

10. Amendments

10.1. We may amend any of these terms at our sole discretion by posting the revised terms on the Tutor10x site. Your continued participation in the Program following the posting of the revised terms and/or providing notice to you will constitute your acceptance of such changes.

By enrolling in the Tutor10x Job Ready Program, you acknowledge and agree that your obligations and relationship with Tutor10x are subject to change due to updated Terms and policies. It is your responsibility to ensure you have read and understood the most recent version of these Terms.